How to contact us
The best way to get in touch is to email [email protected]
You can also try calling us on: 01379 882525
You may also write to us at Diss Business Hub, Hopper Way, Diss, Norfolk, IP22 4GT.
You can expect a response from us within 72 hours where you have contacted us by email. Postal mail may take longer depending on what contact details you have provided for us to reply. At all times we should respond within 5 working days.
If you are not happy with our initial response, please inform us by email and it will be escalated to the board of directors. If you have a complaint regarding your UK domain name and are not happy with our resolution to date, you may also contact the complaints team at the UK registry, Nominet. Please find information on this at: https://www.nominet.uk/resources/complaints/